Thank you for choosing PINK RR CHOCOLATE LLC products. If you are not satisfied with your purchase, please refer to the following return policy.
Return Conditions
The product must be in its original packaging and intact condition, unused and undamaged.
For damage or quality issues caused by shipping, we will provide a full refund or replacement.
Return Period
You can apply for a return within 30 days of receiving the product.
Return requests submitted after this period may not be processed.
Return Process
Please contact customer service via email at [email protected], providing your order number, reason for return, and photos of the product (if applicable).
After customer service approves your request, we will provide a return address and return tracking number.
Please return the item to the designated address after receiving the return tracking number:
2926 Barker Cypress Rd, Unit 3101, Houston TX 77084
Refund Policy
Once the returned item is inspected and confirmed to meet the return conditions, we will process the refund within 7 business days.
The refund will be returned to the original payment account. Banks or payment platforms may require additional processing time.
For returns due to product defects, shipping costs will be borne by PINK RR CHOCOLATE LLC; for returns not due to quality issues, shipping costs will be borne by the customer.
Contact Us
If you have any questions during the return process, please feel free to contact us via email at [email protected]
or by phone at +1 520 653 3012.
We are committed to providing timely and professional assistance to ensure a smooth return process.
